Macray’s clients require broad cross-functional capabilities for an extraordinary diversity of programs and projects. Almost none fall neatly into conventional service categories, yet our leadership team and staff experts are masters at understanding the critical mission requirements and marshalling resources to meet all of our clients’ challenges.
Macray focuses acutely on effective and efficient project design and implementation – from needs analysis and solution design to program oversight, installation, training, and on-going support. Our intellectual talents and experience enable us to excel in contexts as diverse as repairing military vehicles, building and managing entire facilities or offices, improving management and recruiting processes, and marketing – even creating a social networking site for the U.S. Army. Our leadership team and staff experts own a broad range of strategic planning, analytical, technical, and management skills, enabling Macray to develop robust solutions while avoiding costly pitfalls.
How do we catalog these exceptional talents without minimizing the value of our work to clients? It is daunting, but we offer all of the following capabilities … and more.
Macray provides supply chain management expertise through our knowledge of integrated logistics operations. We offer services and products that optimize the performance of our clients’ supply chains. We provide supply chain solutions such as inventory management, distribution, equipment maintenance and repair, new equipment training, and surge support for emergency response efforts.
We use business process engineering and knowledge management principles within our business analysis to identify and analyze enterprise-wide processes and recommend solutions for business efficiencies. We incorporate functional aspects of Information Management, Knowledge Management, and Lean Six Sigma to drive efficiencies across our clients’ business spectrum creating an Enterprise Process Management solution, to include identifying objectives and strategies to meet our client’s goals.
Macray’s focus in logistics management includes the following areas:
INFORMATION TECHNOLOGY (IT) SUPPORT
Macray provides innovative IT solutions and consulting services to solve a diverse collection of business problems. Our IT experts, represent a wide range of technical expertise, and leverage industry best practices to meet our clients’ needs. Our IT staff is committed to client success. Whether it’s managed network services, software development, systems integration or prompt, accurate service desk assistance, Macray offers reliable onsite support.
Constructing a robust and logical IT solution in today’s complex enterprises not only requires an understanding of emerging technologies, but also demands and understanding of how those technologies support and align with the enterprise’s business processes.
Our technology experts possess the expertise to design and implement solutions for our clients that support functionality across their entire enterprise.
Information Technology Services include the following areas:
STRATEGIC COMMUNICATIONS AND OUTREACH
In today’s complex world, effectively communicating the message you want to reach your target audience is critical. Transforming ideas, strategy, and vision into clear messages for your most important audiences (customers, shareholders, employees, the media, and government officials) will make a significant difference in the level of success your organization achieves.
Macray provides guidance and support through every phase of the communication process. We think strategically and tactically, delivering solutions that have been carefully considered and collaboratively developed with our clients and the audiences they seek to reach. At Macray, we encourage our clients to take an active role to help create strategic marketing and outreach solutions for their agencies. Our internal and external communications strategies are developed with involvement of not only our clients but our clients’ key stakeholders. Our techniques and procedures combined with our client engagement allow us to effectively develop and deliver any message to the correct target audience.
Our Strategic Communications, Outreach and Training Services include the following areas:
We provide complete program management services using leading-edge management tools and techniques to achieve program objectives and goals. Our employees have the experience and skills to provide management program/project services for our clients in virtually any operational environment. Our management approach focuses on the importance of comprehensive, detailed, and knowledgeable planning. We ensure that we understand all of the program’s objectives, requirements and schedules, and we then apply the appropriate tools (e.g., Microsoft Project® ) to identify any gaps, conflicts, or inconsistencies. We then apply the appropriate resources and direction to ensure that these objectives, requirements and schedules are fully met. We recognize that any successful program or project will undergo issues and changes throughout its life cycle, so we monitor progress carefully, making sure to make the necessary adjustments in time as to ensure the project’s success.
Although Macray managers can and do apply various skills and tools to our management process , we believe that communication is the most effective tool that can be used – internal communications with our project team members and external communications with all the external stakeholders (e.g., customer and impacted organizations) associated with the project. These communications can be either formal or informal, but they are critical to ensuring the project’s success. Macray understands this basic management principle, and we have found that this focus on internal and external communications, when properly applied, has a very positive effect on the project’s outcome and our customers’ satisfaction.
Our Program/Project Management Services include the following:
Macray’s logistics and acquisition professionals provide post-production and deployment support to help our customers plan and implement life cycle management support for today’s complex military systems. In providing these services, our professionals are guided by the requirements of DoD Directive 5000.1 and DoD Instruction 5000.2, as well as the policy and procedural requirements of the individual military services and their organizational components.
Life cycle planning is an extremely complex process, requiring expertise in numerous disciplines, including logistics and acquisition management, but also system engineering, configuration management, data management, and financial management. From a logistics perspective, life cycle management must address all of the elements of Integrated Logistics Support (ILS) while working within the larger sphere of systems operations and supportability. Macray’s life cycle professionals are typically Level III certified in both logistics and acquisition management and therefore has the capability to provide tremendous value to our customers and their programs.
INTEGRATED LOGISTICS MANAGEMENT AND SUPPORT
Macray provides clients with innovative logistics and supply chain management solutions. Closed-loop material requirements planning, capacity requirements planning and distribution requirements management create efficient processes for industry best practices.
The effective integration and exploitation of 21st Century technology is a well-placed investment in today’s global market. The best management practices and processes can significantly improve a government agency’s operational effectiveness. Macray is the firm that will ensure your investment is well placed.
Macray employs a unique combination of experienced staff members, effective analytical and implementation tools, and new technologies to increase service levels, reduce costs, and improve performance. Macray offers a full range of logistics analysis and consulting services on such topics as cost analysis, asset tracking, distribution management, inventory management, logistics systems analysis, logistics concepts, multinational logistics, product sourcing, and supportability assessments.